Web Guide /webguide School of Medicine IT Wed, 13 Apr 2022 16:08:34 +0000 en-US hourly 1 EBS Plugin Update /webguide/2022/01/ebs-plugin-update/ Tue, 04 Jan 2022 16:11:05 +0000 /webguide/?p=12471 There is a plugin, specifically the Easy Bootstrap plugin, that gives us the ability to add buttons, columns, horizontal rules, notification boxes, and more. This plugin has recently been updated. The update moved the location of where you will find these options in the editor. Their new location is under the blue EBS button.

What We Had Before

Screenshot of the editor showing the old location of the Easy Bootstrap plugin options.

What We Have Now

Screenshot of the editor showing the location of the new Easy Bootstrap plugin options.

Don’t See the EBS Options?

Click on the Toolbar Toggle button. This button shows and hides some buttons in the editor, including the Easy Bootstrap (EBS) button.

Toolbar Toggle View

]]> Issue With Form Submissions /webguide/2021/07/issue-with-form-submissions/ Tue, 06 Jul 2021 11:18:19 +0000 /webguide/?p=11803 Example feedback form with email, subject, and comments fields.Sometime around June 18th through June 29th, Form submissions from your School of Medicine website stopped working properly. The data from the submissions was collected and stored on the website (as it always does), but the email notifications that are sent after a submission were not routed appropriately via email. The official word from ITS is that it was a “network wide issue.”

If you have any feedback forms on your website, we strongly suggest that you to ensure that you are aware of all entries submitted.

]]> Your Forms and the Upcoming Migration /webguide/2021/03/your-forms-and-the-upcoming-migration/ Thu, 11 Mar 2021 17:13:36 +0000 /webguide/?p=11456 Read more]]> ٷɱMarch 21st and March 25th all School of Medicine WordPress websites will be migrating to a new, cloud hosting environment. This migration should be seamless to your website visitors.

If your website is affected by this  migration, you will see a large notice that says “Upcoming Migration” in the dashboard of your website when you are logged in.

How this affects you

Please do not update your website betweenMarch 21st and March 25thbecause any updated content will not be migrated. If you need to update your website during this migration window, you will need to reenter the new content or edits after the migration is complete.

Important information about web forms

Form entries should transfer over smoothly but it is always best to have a backup. We suggest you create a backup of all forms by following the directions.

Deactivating your forms

You should also deactivate your forms during the migration window. If you choose not to deactivate the forms, any entries submitted during the migration will not carry over to the migrated version of the website (entries before or after the migration will not be affected).

To deactivate the form, go to your site’s Dashboard, navigate to Forms, and toggle them off.

Toggle forms off

If you have multiple forms, you can bulk deactivate them by selecting the checkbox to select all and in the Bulk Actions drop-down menu, choose Mark as Inactive, as shown below.

Select all checkbox
Bulk Action dropdown display

Once deactivated, your forms will merely disappear from the page that their shortcode is on. When the migration window closes, you can toggle them back on and they will reappear.

]]> SOM Websites are Moving to the Cloud /webguide/2021/02/som-websites-are-moving-to-the-cloud/ Thu, 25 Feb 2021 01:11:54 +0000 /webguide/?p=11326

Photo by on

All School of Medicine (SOM) WordPress websites will be migrating to a new cloud hosting environment.

Changes made to SOM websites during the migration timeframe will not be saved or migrated to the new cloud environment. For this reason, we ask all site editors to refrain from making any changes to their websites for a migration period of up to 4 days to prevent any loss of content. Exact timing of the migration is still being determined but we are currently expecting it to take place in March.

More details will be sent via our when available.

If you have any questions, please reach out to the Web Help team.

]]> Try It Yourself: Embed a YouTube Video /webguide/2021/01/try-it-yourself-embed-a-youtube-video/ Tue, 12 Jan 2021 18:32:27 +0000 /webguide/?p=10583 There are a few ways to add videos to your site. If you have a video uploaded to YouTube, you can easily embed the video in a page on your site using a short code or iframe.

]]> Try It Yourself: Full Width Sections /webguide/2021/01/try-it-yourself-full-width-sections/ Mon, 04 Jan 2021 16:46:36 +0000 /webguide/?p=10369 You can add full width images, videos, and background colors to a page in order to break up the content on the page and add more visual appeal.


]]> Upcoming Feature Changes – Sticky Feedback Modal /webguide/2020/12/upcoming-feature-changes-sticky-feedback-modal/ Fri, 11 Dec 2020 20:19:37 +0000 /webguide/?p=10262

You may have recently received correspondence from ’s Digital Accessibility Office concerning an ongoing, University-wide effort to commit to making School of Medicine websites accessible to users with visual, auditory, speech, physical, learning, cognitive and neurological disabilities. In keeping with this protocol, we will be making systematic changes to some features as we turn our focus on how to better serve your audience.

The most recent change to affect School of Medicine sites is the removal of the Feedback Feature that some websites use on their home pages.

This feature will be removed with the next theme update on or shortly after Wednesday, December 16, 2020. Please contact us at webhelp@med.unc.edu if you have any questions.

Feedback feature example

An example of the Feedback Feature.

]]> Upcoming Website Migration Correction /webguide/2020/12/correction-for-school-of-medicine/ Mon, 07 Dec 2020 15:25:46 +0000 /webguide/?p=10112 Read more]]> Correction for School of Medicine

SOM Web Authors may have recently received a message about upcoming maintenance affecting a WordPress website that you manage. This migration is not affecting the School of Medicine websites at this time. The December 6 – December 10 hold on website edits, therefore, does not apply to School of Medicine websites.

Currently, the pending migration of the School of Medicine WordPress website(s) to a cloud environment is scheduled for after the holiday break, and future communications will be sent out.

If you manage multiple websites and are not certain which are on the School of Medicine WordPress network, you can check by logging in to the dashboard of your websites. All affected sites will have a large notice that says “Upcoming Changes,” as shown below.

Questions? Contact SOM IT Web Services atwebhelp@med.unc.edu

]]> Try It Yourself: Collapse-O-Matic /webguide/2020/11/try-it-yourself-collapse-o-matic/ Mon, 30 Nov 2020 14:25:18 +0000 /webguide/?p=10053 You can use the Collapse-O-Matic plugin and shortcode to display information in expandable sections, similar to the accordion shortcode.

]]> Try It Yourself: Font Awesome Icons /webguide/2020/11/try-it-yourself-font-awesome-icons/ Mon, 23 Nov 2020 16:05:38 +0000 /webguide/?p=9933 There are hundreds of free Font Awesome icons that can be used to add visual appeal to your site. Create a “Quick Links” section on your homepage, add and icon to a button, or try using the Font Awesome Section Header.

Try It Yourself ]]>