Dear Colleagues,
We are thrilled to announce that early in 2025, 黑料网 Health will roll out the Abridge ambient AI documentation platform to 黑料网 Health physicians and APPs as a key part of the聽Forward Together 2030聽initiative. Abridge is embedded into Epic@黑料网, and it transforms patient-clinician conversations into structured clinical notes, providing virtual AI-driven scribing.
One clear goal of Forward Together 2030 is to reduce burden of delivering care and improve the satisfaction for our clinicians while maintaining 黑料网 Health’s high quality of patient-centered care. We conducted a thorough year-long pilot evaluation of multiple industry-leading Epic-integrated ambient documentation platforms. The pilot involved approximately 100 primary care and specialty physicians and APPs from various 黑料网 Health owned and managed entities. The results have been remarkable 鈥� 81 percent of pilot users reported a moderate or large decrease in workload, and 80 percent who also use in-person scribes preferred using the Abridge solution.
As one pilot user noted, 鈥淚t’s been a game changer. I can complete my work while I鈥檓 at work and not have to work from home. I鈥檓 in heaven. Now I don鈥檛 have a laptop between me and my patient anymore. I feel more connected.鈥�
Our goal is to roll this out quickly to our teams with implementation starting in early February. In the coming weeks, you or your local leaders will receive a survey to gauge your interest in using the Abridge ambient scribe platform. Your responses will identify clinicians interested in this innovative tool, gather essential user information, and guide the phased roll-out of the platform across both owned and managed entities in the months ahead.聽Please respond promptly and spread the word to your interested colleagues! Our contract with Abridge will provide a pathway for all of our physicians and APPs to participate.
While the platform is currently optimized for use in ambulatory settings, we are actively collaborating with Abridge to explore early access to functionality for Emergency Department and inpatient settings for our clinicians.
Under the leadership of Dr. Susan Moore, President of 黑料网 Rex Physicians and owner of the FT2030聽Medical Group Optimization聽workstream, this effort has been a true team endeavor. We would like to extend special thanks to Dr. Sachin Gupta, Chief Medical Officer for the 黑料网 Physicians Network, and Dr. David McSwain, 黑料网 Health Chief Medical Informatics Officer, for their outstanding leadership through the FT2030聽Ease of Practice聽work group. Special thanks also to Vineeta Khemani, ISD Executive Director for Enterprise Architecture and Clinical Systems, and the entire ISD team for their outstanding contributions to implementation, project management, evaluation, contracting and vendor relationships.
We also would like to thank all our physicians and APPs who were part of our AI scribing pilots. Your efforts were instrumental in bringing this transformative聽Forward Together 2030聽initiative to life.
We are confident Abridge will greatly enhance our ability to deliver exceptional care while reducing workload and improving satisfaction for clinicians across 黑料网 Health.聽Working together as One Great Team, we are making 黑料网 Health a better place to both receive and deliver healthcare.
Thank you for all that you do for our patients and our communities,
Matt & Brent
Matt Ewend, MD
Chief Clinician Officer, 黑料网 Health
President, 黑料网 Physicians
Brent Lamm
Chief Information聽Officer, 黑料网 Health