Office Help and Resources
For assistance with the following, click on a topic below.
Last updated on April 17, 2025
- A/V Equipment
- Rhonda Strickland, Holly Shepherd or
- Classroom Support – School of Medicine IT (Monday – Friday, 7:00 AM – 5:00 PM)
Click: Report an Issue / Request Help or call 919-843-9086
- Building Access Key Cards
- Building Emergencies
- Latasha Mingo
- Copy Doug Leonard and Dylan Starr
- For after hours building emergencies call campus security at Ìý919-962-8100 or 911
- Carpentry (minor repairs/renovations)
- Doug Leonard
- If needed fill out the Equipment Repair or Surplus form
- Core Equipment Repair
- Fill out the Equipment and Facilities Services Request form
- Dishwasher
- Fill out the Equipment and Facilities Services Request form and email Jesse Arp
- Equipment Problems
- Fill out the Equipment and Facilities Services Request form and email Jesse Arp
- Facility Problems
- Fill out the Equipment and Facilities Services Request form and email Doug Leonard ´Ç°ùÌýDylan Starr
- For after hours building emergencies call campus security at Ìý919-962-8100 or 911
- Facilities Questions, see also School of Medicine Intranet (unc.edu)
- Facilities Questions, see also School of Medicine Intranet (unc.edu)
- Freezer / Minus 80
- Call Berlow Scientific at 919-245-1129 24 hours a day.
- For additional information: Review the loaner freezer procedure at .
- Furniture
- Ask Latasha Mingo for assistance
- Housekeeping Requests
- Latasha Mingo
- Note: To get a Chartfield string then visit the
- Keys
- Lab Repairs
- If needed fill out the Equipment Repair or Surplus form.
- Lights
- Recycling
-
- Latasha Mingo
- For recycling requests visit the .
-
- Renovations
- If needed fill out Equipment Facilities Service Request form.
- Small Equipment Lab Repairs
- Surplus
- Fill out the Equipment and Facilities Services Request form and email Shakia Risby and Latasha Mingo
- Events and Seminar Coordinator
- Postdoc Events
- Email Logan Slade or current Postdoc committee chair
- Holly Shepherd
- Research Retreat
- Rhonda Strickland or Robert Lee / current BCBP Research Retreat committee chair
- Seminar Schedule
- Seminar Speaker Nomination Form
- Fill out the Seminar Speaker Nomination form.
- Student Events
- How to get students in my lab, contact
- School of Medicine Intranet (unc.edu)
- see also Technical Support (the last item below on our drop down list)
- Funding Changes, Payroll
- Reimbursements: Travel
- Use CONCUR System and email Shakia Risby.
- School of Medicine Intranet (unc.edu)
- State Budget Accounting
- Travel Coordinator
- Travel Assistance – Shakia Risby is our business services coordinator who assists us with CONCUR. All Travel Requests (Pre-Travel Authorizations) should be submitted via the online portal or here. Travel reimbursements should be submitted via theÌýshared mailboxÌýBCBPacctg@med.unc.eduÌýalong with the completed form provided at the bottom of the email.
- Accounting and Post-Award Administration
- Jesse Arp and John Hutton
- Funding Opportunities
- All students, postdocs, and faculty, please refer to the link
- ºÚÁÏÍø Research:
- School of Medicine Office of ResearchÌý
- Proposal Submission/Pre-Award Support
- Fill out the and email Ellie Frost
- ECERT (questions about)
- Contact Steven Torchio for:
- Benefits
- Building Access Key Cards (Requests, renewals, replacements should be sent toÌýSteve.ÌýÌýLatasha will be picking these up from the mailbox in MacNider and will coordinate pickup with each individual.)
- Direct Deposit
- Exit interviews
- Leave Forms
- On-boarding
- One-Card
- Onyen set-up
- Parking, see also
- Recruitment: General
- Reporting Mistreatment and Resources
- Retirement
- School of Medicine Intranet (unc.edu)
- TIM timesheet
- Visas
- Conference Room Scheduling
- Rhonda Strickland, Holly Shepherd. You can also view theÌýconference room webpageÌýfor more information.
- For technical support call ATS Classroom Support at 919-843-9086
- visit this webpage for technical support SOM Classroom Support
- Copiers
- DHL, Federal Express, UPS mail services
- First contactÌýLatasha Mingo
- DHL – we have one account for the whole department. Contact Latasha Mingo
- Federal Express – we have one account for the whole department. Contact Latasha Mingo
- Outgoing mail –Ìýplease ask Latasha Mingo
- UPS – please ask Latasha Mingo
- Note: For questions on package deliveries, you can contactÌýLatasha Mingo
- ºÚÁÏÍø Mailservices room is also located in the basement level of the Bioinformatics building next door if you have any concerns about general mail deliveries or lost packages.
- Laundry, Lab Coats
- Notary Public
- Rhonda Strickland
- State Employee’s credit union
- Outside Space
- Visit the ºÚÁÏÍø facilities page to .
- School of Medicine Conference Room Reservations.
- ±Ê²¹°ù°ì¾±²Ô²µÌýVouchers
- Supplies, Office
- Refer to your lab contact.
- Contact Carolyn Clabo for:
- Communications support and resources at the University of North Carolina.
- Directories on the Biochemistry website. Information comes from Human Resources to upload. If faculty have lab members that are paid from other units, please let Carolyn Clabo know to add people to the website directory and our departmental listservs. Back up for listservs is Steven Torchio or Rhonda Strickland
- Donor Relations/Development (see also )
- Media library of photos and video.
- Besides our own images saved on the shared departmental drive, we have access to the and ºÚÁÏÍø Communications SharePoint. Contact SOM communications for access to their images of campus buildings. Images are not for commercial use.
- Media Relations (if the media contacts you (even if you don’t want to respond) and for breaking news you must contact SOM Media Relations and copy Carolyn Clabo and Jean Cook)
- SOM communication team contact details
- All faculty, students, and lab members should contact if approached by the press. Our contact is Alan Wolf, Director of News and Media Relations, who is ready to assist you with media and interview requests. He has replaced Mark Derewicz who moved to ºÚÁÏÍø Alumni Communications. In some instances, if our employees do not want to respond, our media relations will give the press another contact name for the interview so ºÚÁÏÍø does not miss this opportunity.
- News Coordination
- To coordinate your research news, (once your high-impact paper is accepted, begin this process) email Carolyn Clabo and our Chair, Dr. Jean Cook. Carolyn will then loop in our writer best suited for your news. As a guide from SOM: research publications are meant for your peers to read. Novel discoveries are newsworthy for their audience. SOM Writer for press releases: Kendall Daniels.
- Please coordinate your news when your paper has been accepted or your first hear of a big award with both your primary department and your affiliated departments at the same time, such as the Blood Research Center. We follow all media embargos. You should still notify us of your breakthrough news early on. The standard is that your primary unit will place the news on their website first, then other units will follow and give credit to the first group.
- View School of Medicine Integrated Communications webpage for resources.
- For , contact Leslie Wimmer and Matthew Englund at SOM Communications. You may also use the submit news form on Vital Signs. Please email Carolyn Clabo and Jean Cook on correspondence with all press-related topics. Alan WolfÌýwill help departments coordinate their Research News and work in PR and media relations.
- If a Lineberger member, please contact Bill Schaller to coordinate your news (always copy Carolyn Clabo and Jean Cook).
- resources (over the whole university)
- Photo Sessions
- School of Medicine offers lab photos and headshot photography. To request photography support from our SOM photographer, Seth Foley, please fill out this form to get started:ÌýSOM Communications Request – School of Medicine IntranetÌýSeth will be available for bookings beginning on Monday, June 2.ÌýIf your event/deadline occursÌýbefore Monday, June 2, 2025, SOM recommends freelance photo support.Ìý
- How to take a photo. See . Share your new directory photos with Carolyn Clabo and your lab website manager to update website directories.
- Social Media
- ºÚÁÏÍø BCBP has X, Linked In, Instagram, BlueSky, and YouTube accounts (tag us in your lab news) and email Carolyn Clabo for any special requests. Some SOM units are moving away from departmental social media accounts and using SOM accounts for major news. See below:
- ºÚÁÏÍø SOM: Contact Jamie McGurk to share messages on ºÚÁÏÍø SOM and ºÚÁÏÍø Health channels, see below.
- Email social@unchealth.unc.edu
- The events form:
- The ºÚÁÏÍø SOM form:
- Graduate Student Admissions
- Graduate Student Adjustment Requests
- Fill out the Graduate Student Hire Salary Adjustment Request form and email Holly Shepherd
- Parking
- Recruitment: Students
- Student Exit Interviews
- Student Tuition/Fees
- Canvas for instructors
- available 24 hours/7 days a week
- Computer Network, VPN
- Computer Support
- CONCUR Support
- Conference Room Technical Support
- callÌýATS Classroom Support at 919-843-9086
- visit this webpage for support SOM Classroom Support
- Email Listservs
- Our email lists are now Office 365 distribution groups Carolyn Clabo or Steven Torchio, back-up Rhonda Strickland
- Old Lyris ºÚÁÏÍø listservs will be going away. Contact for support.
- Digital Signage Display
- When the display outside GMB 3007 is having software or hardware issues, email Carolyn Clabo
- If Carolyn is not available, contact ATS Classroom Support: classroom support form, call if urgent: 919-843-9086, For back up contact Latasha Mingo.
- EmailÌýMatt Englund for monthly School of Medicine-themed images and templates for display.
- Email Questions/Problems
- from ITS has 11+ categories
- ITS School of Medicine Intranet (unc.edu)
- Printer access
- Shared departmental drives. How do I obtain access to the BCBP server?
-
- Contact Latasha Mingo to grant new employees access to shared computer drives. She will contact SOM IT for approval.
- Technical Support
- View first
- , click category on left
- School of Medicine IT | Services (unc.edu)
- Telephone Installation
- TIM timesheet
- Training
- on-demand training for A/V classroom tech, Canvas, Poll Everywhere, WordPress, and much more.
- VoIP office telephone
- Latasha Mingo
- Initial set up of your desk phone and to change your passcode: read
- Website creation for new labs
- each lab is responsible for building and maintaining their own lab research website including hosting fees.
- , guide from ºÚÁÏÍø library
- web development
- create a website
- Request a site via School of Medicine Web Design/Development Services page
- Website Content updates on our department’s website
- Please contact our webmaster Carolyn Clabo
- If Carolyn is not available,Ìýplease reach out via our Web Help Request Form or through the ITS .